As of 5 p.m. on Tuesday, a total of 58,000 tickets for the TotalEnergies CAF Africa Cup of Nations Morocco 2025 had been sold since online sales opened on Monday, October 13, the tournament's Organizing Committee announced in a statement released late Tuesday. According to the Committee, the Yalla app has received 145,731 applications, resulting in 121,924 Fan IDs being issued, including 31,058 for foreign nationals from 108 countries. To purchase tickets, fans must download the Yalla app, create a Fan ID, and, if necessary, apply for an e-visa (AEVM) through the same platform. Once approved, users can access tickets.cafonline.com to buy tickets, with each Fan ID limited to one ticket per match. pic.twitter.com/nSsS6eYt81 — YALLA (@Yalla_Morocco) October 14, 2025 However, shortly after sales went live, users took to social media to report technical issues with the Yalla app, including login errors, verification delays, and repeated crashes when registering or finalizing their Fan IDs. In its statement, the Organizing Committee said technical teams are working «tirelessly and continuously to implement improvements and respond to the demand as quickly as possible». The same source aslo added that a multilingual customer support line (+212 5 30 30 20 30) and a 600-agent team are available 24/7 to assist users, while inquiries can also be sent to [email protected].
